Sandicliffe Aftersales
Commercial Service - Transit Specialist Dealer
The launch of the all-new Ford Transit and Transit Connect has maintained and strengthened the Transit's market position against its competitors. Put simply, our product is superior to that of our competitors.
Here at Sandicliffe Ford we appreciate that a superior product is not the only factor involved with ensuring customer satisfaction. That's why we have endeavored to achieve 'Backbone of Britain' status.
What is 'backbone of britain'..?
'Backbone of Britain' is the name being given to Ford's new elite network of Transit dealers, committed to giving customers a better service than ever before.The 'Backbone of Britain' network is the result of Ford listening to what its customers have said - and acting on it.
Each of the 80 Backbone of Britain dealers must work to strict operating standards to ensure that the very best customer service is given at all times.
Sandicliffe are proud to announced that two of our Commercial Workshops at Leicester and Stapleford have both achieved the required standards. Our Commercial workshop at Loughborough, though not to the Backbone standards due to restricted opening hours can still provide excellent quality repairs and service to the fleet and local business community.
Our service...
To be awarded 'Backbone of Britain' status is recognition of our commitment to deliver the best possible service to our customers. We offer our customers:- Maximum booking lead time of 24 hours
- Agreed service/repair completion times
- Pre-booked servicing or repairs while you wait
- Full Class 4, 5 and 7 MOT capability
- Immediate attention to emergency repairs within working hours
We all know that for most businesses, the time that their vehicles spend off the road has a direct impact on business. Now that our Commercial workshop operates for 70 hours a week (including Saturdays), your business 'downtime' can be dramatically reduced when bringing your transit or light van in for repair, service or mot (up to class 7).
