Sandicliffe Accident Management Service
In case you're ever involved in an accident - one call to 0844 571 3081 and we'll take care of everything.
Terms and Conditions
The accident management service is free of charge to all policy holders. The service is designed to ease the burden of the logistics and legal concerns which arise from an accident, theft from your car or any other similar damage.
Subject to the terms detailed below, the service aims to provide assistance with the recovery of your car to our approved bodyshop (should it be required) and to liaise with your insurance company to ensure tat delays in the repair of your car are minimised, keeping you informed of progress along the way. However should you or your insurance company not wish to use our approved bodyshop for repairs, then the service will not be available to you.
Recovery
In the event of an accident causing the immobilisation of your vehicle within the UK, we endeavour to recover your vehicle and will be recovered into the approved bodyshop.
Should your vehicle remain mobile following an accident, we will arrange an appointment for you to visit our approved bodyshop and, if required, a convenient time for your vehicle to be repaired.
Claims Notification
We will take relevant details from you regarding the accident and liaise with your insurance company when required.
Claims Administration
In the event of your vehicle being recovered by us, we will liaise with our bodyshop and your insurance company regarding the timely repairs to your vehicle.
Uninsured Loss Recovery
Should it transpire that the accident is not your fault, we will pursue your claim. If in your opinion, you continue to have reasonable prospects of success, we will negotiate your uninsured losses with the other driver's insurance company. Depending on your motor insurance policy, uninsured loss recovery might include, for example:
• Policy excess
• Hire car charges
• Out of pocket expenses.
We Reserve the right to withdraw this service at any time
Remember Your Rights
Your insurance company may ask you to obtain more than one estimate or tell you where it must be repaired.
By law you only need one estimate
You have the final say in where your vehicle is repaired - it is YOUR vehicle.
We use genuine manufacturers parts which have been crash & safety tested – protect yourself, your family, other road users & the value of your vehicle.
• We guarantee a high quality repair
• We guarantee our repairs for 3 years
• We will arrange recovery where required
• We will assist you with your insurance company & the claim form
• We will arrange fast track authority from the insurance company
• We will provide you with a courtesy car (subject to conditions)
• We are happy to take a vehicle we have repaired in part exchange without reduction in value because we know it has been safely repaired.